Refund policy

RETURN AND REFUND POLICY 30-day guarantee You have 30 days from the day your order arrives to request a return for any reason. How to start a return Email support@niftera.shop with your order number and, if the item arrived damaged or faulty, a photo. We will reply with instructions within 2 business days. Condition Items should be returned in usable condition with all parts included. We do not require the original packaging. Damaged, faulty or wrong items Send us a photo within 30 days of delivery. We will replace the item or refund you in full, and you will not need to ship anything back. Refunds Once your return is approved, the refund goes back to your original payment method within 5-10 business days, depending on your bank. Shipping was free, so the full amount you paid is refunded. Return shipping For damaged, faulty or incorrect items, we cover it. For change-of-mind returns, the customer covers return shipping. Items we cannot accept We cannot accept returns on items that have been damaged through misuse. Late or missing refunds If you have not received an approved refund after 10 business days, check with your bank first, then email us. Contact support@niftera.shop